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CRM

W kategorii CRM znajdziecie publikacje omawiające systemy zarządzania relacjami z Klientami, potocznie zwane CRM - Customer Realationship Management. Książki te stanowią wspaniały przewodnik w działaniach związanych z wprowadzaniem, dostosowywaniem do potrzeb danego biznesu,czy wreszcie samym zarządzaniem i obsługą systemów klasy CRM.

Wiedza zawarta w książkach pozwoli na efektywne i przejrzyste zarządzanie kontaktami z Klientami, analizę ich potrzeb i zachowań. Ułatwi planowanie i prowadzenie działań marketingowych czy też logistycznych i ich ewentualną optymalizację.

Książki, ebooki z kategorii: CRM dostępne w księgarni Helion

Promocja

Dzięki tej książce poznasz podstawowe koncepcje CRM i przyswoisz zasady poruszania się po Salesforce. Dowiesz się, jak tworzyć czynności, zarządzać potencjalnymi klientami, konfigurować zabezpieczenia, współpracować z aplikacjami innych firm, budować przepływy, poszukiwać nowych klientów i rozwijać lejki sprzedażowe dzięki okazjom biznesowym i kont
- Druk
- PDF + ePub + Mobi
Wprowadzenie do Salesforce. Jak zoptymalizować sprzedaż i marketing. Wydanie II

Sharif Shaalan, Timothy Royer

(59,40 zł najniższa cena z 30 dni)

59.40 zł ~~99.00 zł(-40%)~~
Promocja

Książka stara się łagodzić niekorzystne zjawiska na rynku CRM, najpierw poprzez zdefiniowanie pojęcia i jego różnych składników, a następnie dostarczając przewodnika do efektywnego wdrożenia programu CRM. Jednocześnie służy jako źródło informacji, określające i przedstawiające kluczowe koncepcje CRM, a także jako praktyczny przewodnik ułatwiający w
- Druk
CRM. Relacje z klientami

Jill Dyche

(35,40 zł najniższa cena z 30 dni)

35.40 zł ~~59.00 zł(-40%)~~
Promocja

Description Introducing a groundbreaking book designed to bridge the gap between Agile methodologies and executive leadership. This comprehensive guide offers insights for individuals who want to collaborate effectively with CEOs and C-suite executives in steering organizations towards Agile excellence. This book offers a detailed guide to organiz
- ePub + Mobi
Executive Agile

Tomasz Manugiewicz

(76,49 zł najniższa cena z 30 dni)

67.43 zł ~~89.90 zł(-25%)~~
Promocja

Mastering Apex Programming helps beginner to intermediate Salesforce developers to understand the Apex language, its advanced features, and best practices so that they can build robust cloud- based applications that scale. Covering topics such as asynchronous programming, debugging and performance, this book will help you master the Apex language.
- PDF + ePub
Mastering Apex Programming. A Salesforce developer's guide to learn advanced techniques and programming best practices for building robust and scalable enterprise-grade applications - Second Edition

Paul Battisson

(29,90 zł najniższa cena z 30 dni)

116.10 zł ~~129.00 zł(-10%)~~
Promocja

This book is your ultimate guide to managing your Power Platform solutions effortlessly across environments using modern application lifecycle management tools such as Azure DevOps and GitHub.
- PDF + ePub
Application Lifecycle Management on Microsoft Power Platform. A comprehensive guide to managing the deployment of your solutions

Benedikt Bergmann, Scott Durow

(129,00 zł najniższa cena z 30 dni)

116.10 zł ~~129.00 zł(-10%)~~
Promocja

Once renowned as a customer relationship management tool, Salesforce has evolved into a cloud-first application and capability ecosystem. With dedicated components for tasks such as middleware, big data, reporting, ETL, data loading, and API orchestration, Salesforce has become more prevalent in modern architectures.This concise yet comprehensive g
- ePub + Mobi
Practical Salesforce Architecture

Paul McCollum

(177,65 zł najniższa cena z 30 dni)

177.65 zł ~~209.00 zł(-15%)~~
Promocja

Fundamentals of CRM with Microsoft Dynamics 365 and Power Platform is a practical guide that will take you through all the essential components of Dynamics 365. This book will show you how Dynamics 365 leverages and extends the Power Platform capabilities to build effective business solutions customized to meet your organization’s needs.
- PDF + ePub + Mobi
Fundamentals of CRM with Dynamics 365 and Power Platform. Enhance your customer relationship management by extending Dynamics 365 using a no-code approach

Nicolae Tarla

(125,10 zł najniższa cena z 30 dni)

125.10 zł ~~139.00 zł(-10%)~~
Promocja

Firma działająca w realiach początku XXI wieku staje przed wieloma wyzwaniami. Jednym z nich jest płynna wymiana informacji z wszystkimi klientami firmy. Tradycyjne metody przestają wystarczać -- coraz częściej obszar działalności nawet małych firm, obejmuje kontrahentów z całego świata. Jak wykorzystać nowoczesne technologie, aby efektywnie zarząd
- Druk
CRM. Zarządzanie kontaktami z klientami

Agnieszka Dejnaka

(35,40 zł najniższa cena z 30 dni)

35.40 zł ~~59.00 zł(-40%)~~
Promocja

Salesforce CRM: The Definitive Admin Handbook is the complete guide to implementing Salesforce CRM. With this comprehensive guide to implementing Salesforce CRM, administrators of all levels can easily acquire deep knowledge of the platform. This book will show you how to get maximum benefit from this exciting product.
- PDF + ePub + Mobi
Salesforce CRM - The Definitive Admin Handbook. Build, configure, and customize Salesforce CRM and mobile solutions - Fifth Edition

Paul Goodey

(29,90 zł najniższa cena z 30 dni)

161.10 zł ~~179.00 zł(-10%)~~
Nowość Promocja

Prepare yourself for the digital transformation with the Microsoft Power Platform Key Features Learn using concrete examples, minimal theoretical coverage, and practical Power Platform illustrations. Explore the interactive understanding of the no-code concept and various Power Platform components for building intelligent systems. Learn to dev
- ePub + Mobi
Microsoft Power Platform Up and Running

Robert Rybaric

(76,49 zł najniższa cena z 30 dni)

80.91 zł ~~89.90 zł(-10%)~~
Nowość Promocja

A Complete Overview of the Lending Space Within the Fintech Segment Key Features Creating a thriving Fintech platform for the lending industry that can last for the long run. Realizing the importance of voice, video, and vernacular in financial technology. Preparing investment pitches for different start-ups in the financial technology industr
- ePub + Mobi
The Fintech Entrepreneur?s Guide

Ashok Mittal

(76,49 zł najniższa cena z 30 dni)

80.91 zł ~~89.90 zł(-10%)~~
Nowość Promocja

Discover and work with the new features in Microsoft Exchange Server 2016 Key Features Deploy Exchange 2016 in a new environment or coexisting environment with a legacy version of Exchange. Learn how to migrate your environment from Exchange 2010 or 2013 to Exchange 2016. Get familiar with Failover Cluster Manager as well as creating and
- ePub + Mobi
Microsoft Exchange Server 2016 Administration Guide

Edward Van Biljon

(76,49 zł najniższa cena z 30 dni)

67.43 zł ~~89.90 zł(-25%)~~
Promocja

The definitive guide to installing and configuring IBM FileNet Information Management software Key Features Get guidance on installation and configuration, including troubleshooting. Prepare thoroughly for installation to ensure a smooth and successful deployment. Install or upgrade Case Manager, Content Search, Case Analyzer, Monitor Dashboar
- ePub + Mobi
Installation and Configuration of IBM FileNet Information Management Software

Alan Bluck

(76,49 zł najniższa cena z 30 dni)

67.43 zł ~~89.90 zł(-25%)~~
Promocja

This book provides an overview of MuleSoft Anypoint Platform, enabling you to architect fault-tolerant and highly available solutions. You'll run and operate them using runtime options, from CloudHub and Runtime Fabric to customer hosted.
- PDF + ePub
MuleSoft Platform Architect's Guide. A practical guide to using Anypoint Platform's capabilities to architect, deliver, and operate APIs

Jitendra Bafna, Jim Andrews

(29,90 zł najniższa cena z 30 dni)

116.10 zł ~~129.00 zł(-10%)~~
Promocja

This step-by-step guide provides instructions and expert tips to help you learn Keap Pro CRM, including automated marketing and optimizing workflows. This will enable you to enhance customer interactions and business efficiency.
- PDF + ePub
Keap Cookbook. Over 75 effective recipes for CRM optimization, marketing automation, and workflow mastery

Michelle Bell, Lesley Oliver

(29,90 zł najniższa cena z 30 dni)

98.10 zł ~~109.00 zł(-10%)~~
Promocja

Discover how Salesforce Customer 360 unifies Marketing Cloud, B2C Commerce, Data Cloud, and Service Cloud into one solution, and learn the capabilities, integration options, limitations, and workflows to create value for your organization.
- PDF + ePub
Salesforce B2C Solution Architect's Handbook. Leverage Salesforce to create scalable and cohesive business-to-consumer experiences - Second Edition

Mike King, Melissa Murphy

(29,90 zł najniższa cena z 30 dni)

98.10 zł ~~109.00 zł(-10%)~~
Promocja

This book teaches you how to configure and implement Salesforce Nonprofit Cloud, its standard functionalities, and customizations for business processes. The book provides you with real-world case studies along with best practices to augment the implementation journey and help you create tailor-made solutions for ever-evolving business needs.
- PDF + ePub
Accelerating Nonprofit Impact with Salesforce. Implement Nonprofit Cloud for efficient and cost-effective operations to drive your nonprofit mission

Melissa Hill Dees

(29,90 zł najniższa cena z 30 dni)

98.10 zł ~~109.00 zł(-10%)~~
Promocja

NetSuite For Consultants takes a hands-on approach to help you learn how to implement and customize NetSuite. You’ll learn how to set up your organization on the platform, deepen your understanding of its functionality, and resolve both functional and technical post-implementation issues.
- PDF + ePub
NetSuite for Consultants. A handbook for ERP and CRM consultants to implement NetSuite 2021 quickly and easily

Peter Ries

(29,90 zł najniższa cena z 30 dni)

134.10 zł ~~149.00 zł(-10%)~~
Promocja

This book helps you understand how Salesforce Customer 360 unifies Marketing Cloud, B2C Commerce, and Service Cloud into a single solution. You'll learn the key capabilities, limitations, and integration options to deliver value for the organization. The book also provides a solid foundation for your Salesforce B2C Solution Architect exam preparati
- PDF + ePub + Mobi
Salesforce B2C Solution Architect's Handbook. Design scalable and cohesive business-to-consumer experiences with Salesforce Customer 360

Mike King

(29,90 zł najniższa cena z 30 dni)

170.10 zł ~~189.00 zł(-10%)~~
Promocja

Building Expert Business Solutions with Zoho CRM provides in-depth coverage of how to design and build a CRM specifically for your business needs. You will gain an understanding of how to connect your CRM to other Zoho and third-party applications and explore use cases for implementing Zoho CRM effectively to take your business to the next level.
- PDF + ePub + Mobi
Building Expert Business Solutions with Zoho CRM. An indispensable guide to developing future-proof CRM solutions and growing your business exponentially

Dominic Harrington

(29,90 zł najniższa cena z 30 dni)

107.10 zł ~~119.00 zł(-10%)~~
Promocja

SAP has extended functionalities in SAP CRM, SAP APO, and SAP TMS that are not available within SAP ECC alone. With this book, you’ll not only cover SAP Order to Cash Process with SAP ECC but also with SAP CRM, SAP APO, SAP TMS, and SAP LES, exploring their key functionalities and configuration.
- PDF + ePub + Mobi
Implementing Order to Cash Process in SAP. An end-to-end guide to understanding the OTC process and its integration with SAP CRM, SAP APO, SAP TMS, and SAP LES

Chandrakant Agarwal

(29,90 zł najniższa cena z 30 dni)

125.10 zł ~~139.00 zł(-10%)~~
Promocja

Leverage your Salesforce experience to learn how to design high-performance end-to-end solutions using the Salesforce platform and prepare for the Salesforce Certified Technical Architect Review Board exam with this practical guide. You’ll be able to gain not only technical expertise but also the soft skills for communicating your solutions
- PDF + ePub + Mobi
Becoming a Salesforce Certified Technical Architect. Prepare for the review board by practicing example-led architectural strategies and best practices

Tameem Bahri

(242,10 zł najniższa cena z 30 dni)

242.10 zł ~~269.00 zł(-10%)~~
Promocja

Odoo 14 Development Cookbook is a complete resource that provides various development scenarios to help you build complex business applications with the Odoo framework. Whether you want to customize existing modules, create new ones, or customize the website or backend web-client (JS), this book covers every aspect of Odoo development.
- PDF + ePub + Mobi
Odoo 14 Development Cookbook. Rapidly build, customize, and manage secure and efficient business apps using Odoo's latest features - Fourth Edition

Parth Gajjar, Alexandre Fayolle, Holger Brunn, Daniel Reis

(29,90 zł najniższa cena z 30 dni)

197.10 zł ~~219.00 zł(-10%)~~
Promocja

Learn Salesforce is a fully equipped comprehensive guide that will help you understand how to manage Sales, Marketing, Customer relationships, and administrator operations in your organization. This book will explain how these departments can utilize the Salesforce CRM to maximize the efficiency to achieve your business goals.
- PDF + ePub + Mobi
Salesforce for Beginners. A step-by-step guide to creating, managing, and automating sales and marketing processes

Sharif Shaalan

(29,90 zł najniższa cena z 30 dni)

152.10 zł ~~169.00 zł(-10%)~~
Promocja

Max Fatourechi shares his decades of experience building successful CRM systems that make a real difference to business performance. Through clear processes, actionable advice, and informative case studies, The Art of CRM teaches you to design successful CRM systems for your clients
- PDF + ePub + Mobi
The Art of CRM. Proven strategies for modern customer relationship management

Max Fatouretchi

(29,90 zł najniższa cena z 30 dni)

107.10 zł ~~119.00 zł(-10%)~~
Promocja

Odoo 12 Development Essentials is a fast-paced guide, exploring all the new features that Odoo 12 offers to build and customize business applications. This will help you to develop your skills to build highly complex, more performant business applications in every domain you choose.
- PDF + ePub + Mobi
Odoo 12 Development Essentials. Fast-track your Odoo development skills to build powerful business applications - Fourth Edition

Daniel Reis

(29,90 zł najniższa cena z 30 dni)

125.10 zł ~~139.00 zł(-10%)~~
Promocja

Odoo continues to gain momentum throughout the world in regards to providing the best platform for open source ERP installations. With this practical guide, you will cover all the new features that Odoo 11 has to over to build and customize business applications.
- PDF + ePub + Mobi
Odoo 11 Development Essentials. Develop and customize business applications with Odoo 11 - Third Edition

Daniel Reis

(29,90 zł najniższa cena z 30 dni)

125.10 zł ~~139.00 zł(-10%)~~
Promocja

Odoo is an all-in-one management software that offers a range of business applications that form a complete suite of enterprise management applications. Odoo 11 comes with advances made on Usability, Speed, Design, and Mobile.
- PDF + ePub + Mobi
Working with Odoo 11. Configure, manage, and customize your Odoo system - Third Edition

Greg Moss

(29,90 zł najniższa cena z 30 dni)

134.10 zł ~~149.00 zł(-10%)~~
Promocja
- PDF + ePub + Mobi
Infusionsoft Cookbook. Over 88 recipes for effective use of Infusionsoft to mitigate your CRM needs, marketing automation, conducting online business optimally

Paul Sokol

(29,90 zł najniższa cena z 30 dni)

152.10 zł ~~169.00 zł(-10%)~~
Promocja
- PDF + ePub + Mobi
Learning Salesforce Visual Workflow. Click your way to automating your various business processes using Salesforce Visual Workflow

Rakesh Gupta

(29,90 zł najniższa cena z 30 dni)

134.10 zł ~~149.00 zł(-10%)~~
Promocja
- PDF + ePub + Mobi
SAP BusinessObjects Dashboards 4.1 Cookbook. Over 100 simple and incredibly effective recipes to help transform your static business data into exciting dashboards filled with dynamic charts and graphics

David Lai, XJ Hacking, David Lai, Xavier Jean-Marie Hacking

(29,90 zł najniższa cena z 30 dni)

134.10 zł ~~149.00 zł(-10%)~~
Promocja
- PDF + ePub + Mobi
Salesforce Reporting and Dashboards. Master the art of building successful reports and dashboards with this comprehensive guide

Johan Yu

(29,90 zł najniższa cena z 30 dni)

134.10 zł ~~149.00 zł(-10%)~~
Promocja
- PDF + ePub + Mobi
Salesforce Essentials for Administrators. Discover the administration fundamentals and challenges of Salesforce CRM

Mohith Shrivastava, Mohit Shrivatsava

(29,90 zł najniższa cena z 30 dni)

80.91 zł ~~89.90 zł(-10%)~~
Promocja
- PDF + ePub + Mobi
Microsoft Azure Development Cookbook. Over 70 advanced recipes for developing scalable services with the Microsoft Azure platform

Roberto Freato, Neil Mackenzie

(29,90 zł najniższa cena z 30 dni)

134.10 zł ~~149.00 zł(-10%)~~
Promocja
- PDF + ePub + Mobi
Salesforce.com Customization Handbook. Customize Salesforce to automate your business requirements

Rakesh Gupta, Sagar Pareek

(29,90 zł najniższa cena z 30 dni)

134.10 zł ~~149.00 zł(-10%)~~
Promocja
- PDF + ePub + Mobi
Customer Success with Microsoft Dynamics Sure Step. Having invested in Microsoft Dynamics, your enterprise will want to make a success of it, which is where this guide to Sure Step comes in, teaching you how to apply the methodologies to ensure optimum results

Chandru Shankar, Vincent Bellefroid, Nilesh Thakkar

(161,10 zł najniższa cena z 30 dni)

161.10 zł ~~179.00 zł(-10%)~~
Promocja
- PDF + ePub + Mobi
Oracle Siebel CRM 8 Developer's Handbook. Configure, Automate, and Extend Siebel CRM applications with this Oracle book and

Alexander Hansal

(29,90 zł najniższa cena z 30 dni)

188.10 zł ~~209.00 zł(-10%)~~

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