Robert Lloyd has a B.S. degree in Computer Science, and is certified by Microsoft – MCSE 2003: Security, MCTS – Server 2008, Vista & Exchange 2007, Small Business Specialist, A+, Security+, Cisco CCNA. He has been running his own consulting business, TechNet Computing, for 5 years. Prior to that he worked for a large law firm as the IT Director for almost 8 years and also developed computer-based training for a small company out of college. He also teaches technical training classes at Today's Tec in Wallingford, CT.Rob has been involved in VoIP for 4 years and has been using 3CX since version 3. He has contributed to helping others install, configure, and troubleshoot their own systems online and remotely. Now three years later, 3CX has a fantastic feature set that compares to systems costing 20x the price of 3CX.