Mark is a IBM Certified Consulting IT/Specialist with twenty years of experience in messaging and collaboration system implementation and administration. He possesses a strong knowledge of messaging systems with a focus on Lotus Notes/Domino. He has an extensive background with collaboration including Lotus Quickplace and Domino.Doc, and Lotus Quickr. Mark also poses a strong skill set in messaging system migration products and planning. Mark spent 10 years in the IBM Software Services for Lotus before making the move to Sales and Distribution in January of 2007. I would like to thank my Wife Sonia Harper and my two daughters Amber Harper and Bailey Harper for the support in writing this book. I want to thank my Mother LaVada Harper and Father George Woody Harper for pushing me to be the best I could be. I want to thank David Byrd for his help and patience in completing this process. I would also like to thank other co-workers and friends who drive me to better myself and grow everyday. Some of those that have helped me along the way are Jeff Pinkston, Ann Marie Darrough, Holly Rush, Lori Clark, Gene Leo, Johnny Smith, Larry Berthelsen, Bob Miller, Carl Radino, Chris Biega, Luis Benitez, Ted Stanton, Carla Gillespie and Steve Hardison.