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Learning ServiceNow. Get started with ServiceNow administration and development to manage and automate your IT Service Management processes

(ebook) (audiobook) (audiobook) Książka w języku angielskim
Learning ServiceNow. Get started with ServiceNow administration and development to manage and automate your IT Service Management processes Tim Woodruff, Sylvain Hauser - okladka książki

Learning ServiceNow. Get started with ServiceNow administration and development to manage and automate your IT Service Management processes Tim Woodruff, Sylvain Hauser - okladka książki

Learning ServiceNow. Get started with ServiceNow administration and development to manage and automate your IT Service Management processes Tim Woodruff, Sylvain Hauser - audiobook MP3

Learning ServiceNow. Get started with ServiceNow administration and development to manage and automate your IT Service Management processes Tim Woodruff, Sylvain Hauser - audiobook CD

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358
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This book shows you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. We’ll demonstrate how to effectively implement various system configurations within ServiceNow. We’ll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows.
We also cover other key elements of ServiceNow, such as alerts and notifications, security, reporting, and custom development. You will learn how to improve your business’ workflow, processes, and operational efficiency. By the end of this book, you will be able to successfully configure and manage ServiceNow within your organization.

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O autorach książki

Tim Woodruff is a ServiceNow architect and developer who has spent his entire adult life working in IT systems and development, with over a decade of experience in both. Tim has written several books on ServiceNow, and runs a ServiceNow development blog called SN Pro Tips. Tim writes ServiceNow apps which he gives away through his development blog. When he's not working, Tim can be found researching obscure and arcane programming trivia and studying physics. You can fi nd Tim on Twitter at @TheTimWoodruff.
Contacted on 18-11-2015

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