Wydawnictwo O'Reilly Media - ebooki
Tytuły książek wydawnictwa: O'Reilly Media
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Whether you're just starting your Salesforce journey, planning a career shift, or simply curious about the world of cloud computing and customer relationship management (CRM), this practical book is the source you need. Packed with foundational knowledge and practical insights, the Salesforce Certified Administrator Study Guide helps you understand-
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(113,40 zł najniższa cena z 30 dni)
160.65 zł
189.00 zł(-15%) -
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Learn how to implement and manage a modern customer data platform (CDP) through the Salesforce Data Cloud platform. This practical book provides a comprehensive overview that shows architects, administrators, developers, data engineers, and marketers how to ingest, store, and manage real-time customer data.Author Joyce Kay Avila demonstrates how to
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(143,40 zł najniższa cena z 30 dni)
203.15 zł
239.00 zł(-15%) -
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In today's fast-paced world, more and more organizations require rapid application development with reduced development costs and increased productivity. This practical guide shows application developers how to use PowerApps, Microsoft's no-code/low-code application framework that helps developers speed up development, modernize business processes,
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(119,40 zł najniższa cena z 30 dni)
169.14 zł
199.00 zł(-15%) -
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Once renowned as a customer relationship management tool, Salesforce has evolved into a cloud-first application and capability ecosystem. With dedicated components for tasks such as middleware, big data, reporting, ETL, data loading, and API orchestration, Salesforce has become more prevalent in modern architectures.This concise yet comprehensive g
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(113,40 zł najniższa cena z 30 dni)
160.65 zł
189.00 zł(-15%) -
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Effective, repeatable, and insightful analytics are key to ROI in customer relationship management systems. Many organizations, however, lack the automated reporting tools they need to run their businesses and instead choose to massage the data in Excel. But there's a better way. Salesforce's standard reporting tools provide a rich set of features
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ebook
(131,40 zł najniższa cena z 30 dni)
186.15 zł
219.00 zł(-15%) -
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Customers who have inconsistent experiences with products and services are understandably frustrated. But it's worse for organizations that can't pinpoint the causes of these problems because they're too focused on processes. This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insig
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ebook
(113,40 zł najniższa cena z 30 dni)
160.65 zł
189.00 zł(-15%) -
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If you’re striving to make products and services that your customers will love, then you’ll need a customer-driven organization. As companies transform their businesses to meet the demands of the digital age, they find themselves grappling with uniquely human challenges. Organizational knowledge becomes siloed, employees move to safegua
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(101,40 zł najniższa cena z 30 dni)
143.65 zł
169.00 zł(-15%) -
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Is your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make you a winner in a market driven by experience, enabling you to develop desirable offerings and standout service to attract loyal customers.Author Simon Clatworthy shows you how to transform your organization into one
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ebook
(101,40 zł najniższa cena z 30 dni)
143.65 zł
169.00 zł(-15%) -
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Implementing the Zendesk customer service software as part of your company’s operations can be time-consuming, but with the best practices and advice in this hands-on guide, you can shorten the procedure considerably. You’ll learn the purpose, benefits, and pitfalls of each Zendesk feature, with examples of how to configure it to match
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(56,99 zł najniższa cena z 30 dni)
80.73 zł
94.99 zł(-15%) -
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In the crowded field of customer relationship management (CRM) systems, SugarCRM stands out—not only for its modular design, but also for the ease with which you can develop, customize, and extend your CRM applications. This concise book provides a thorough overview of the development tools and APIs available in SugarCRM 6.2, showing both dev
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ebook
(23,94 zł najniższa cena z 30 dni)
33.92 zł
39.90 zł(-15%) -
