Ben Silverman, the Chief Cloud Officer for the service provider/Telco team at OnX. Previously, Ben has worked as a Sr. system architect for Mirantis and as the lead architect for American Express's first OpenStack cloud. He is also responsible for the OpenStack Architecture Guide online and leads the Phoenix OpenStack User's group. He holds a degree in English communications and a master's degree in information management from Arizona State University. He has also been a technical reviewer of the book, Learning OpenStack, by Packt Publishing.