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ServiceNow Cookbook. Acquire key capabilities for the ServiceNow platform

(ebook) (audiobook) (audiobook) Książka w języku 1
ServiceNow Cookbook. Acquire key capabilities for the ServiceNow platform Ashish Rudra Srivastava, Dustin Turner - okladka książki

ServiceNow Cookbook. Acquire key capabilities for the ServiceNow platform Ashish Rudra Srivastava, Dustin Turner - okladka książki

ServiceNow Cookbook. Acquire key capabilities for the ServiceNow platform Ashish Rudra Srivastava, Dustin Turner - audiobook MP3

ServiceNow Cookbook. Acquire key capabilities for the ServiceNow platform Ashish Rudra Srivastava, Dustin Turner - audiobook CD

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376
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Do przechowalni

ServiceNow is the ideal platform for you to create enterprise-level applications, giving borh requesters and fulfillers better visibility and access to a process. With this title we’ll guide you through the world of ServiceNow, letting you take on the best the platform offers you with the least amount of hassle.
Starting with the core configuration and management tasks, this book will help you build data-driven apps and it will also explore development best practices. You will learn to set up email notifications for users and work with the database view for reporting. Next, the book will guide you through creating various tasks from the workflow and show you how to make the most of the workflow utilities available in ServiceNow. Finally, the book will drive you through the auditing and diagnosing aspects of ServiceNow.
By the end of this book, you will acquire immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform.

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O autorach książki

Ashish Rudra Srivastava is an ITIL and Service-Now Certified Professional who has assisted multiple global organizations in ITSM, CRM, BPM and Infrastructure Management implementations and solutions delivery. He holds a bachelor degree in Computer Science & Engineering and a dabbler at Artificial Intelligence, Big Data, Cloud & mobile application development, Enterprise architecture frameworks and ITSM applications. He works as a Service-Now consultant, developer and trainer and has trained numerous industry professionals in ITSM tools like Service Now, BMC Remedy and JIRA in administration, development and implementation areas. He is a strategic partner to clients in Insurance, Banking and Manufacturing domains.
Contacted on 06/10/2015

Packt Publishing - inne książki

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