5.7. Order Administration
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### 5.7. Order Administration

Your shop is online, your catalogue is bursting at the seams, youâ€™ve run all of your payment processing tests, and youâ€™re ready to go live! Well, maybe not quite. You need to know what to do when those orders come flooding in. When someone orders a product through your mambo-phpShop website, a record is created in the system with the details of the order.

The order record has a â€˜statusâ€™ to indicate where the order is in the stream of events â€“ for example, whether it has been paid for, shipped, or cancelled. The actual values you use for status are up to you, but by default you are given status values of Pending, Confirmed, Cancelled, Refunded, and Shipped . If you want to define your own status values, you can do so by selecting â€˜List Order Status Typesâ€™ from the â€˜Order Statusâ€™ sub-menu of the â€˜Ordersâ€™ menu.

To view all of the orders in the system, click on â€˜List Ordersâ€™ on the â€˜Ordersâ€™ menu. This takes you to the Order List which is illustrated in the next figure.

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5.6.3. Shopper Groups | Home | 5.7.1. The Order Status List